
Frequently Asked Questions
How do you get paid?"
We're compensated from the proceeds when your home sells—there are no upfront fees. Our real estate commission is competitive and transparent, and any additional services are clearly outlined in your personalized plan with agreed-upon pricing before we begin.
"What if the home needs major repairs?"
We'll identify necessary repairs during our initial consultation and provide options that fit your budget and timeline. We can handle minor repairs in-house, coordinate with trusted contractors for larger projects, or adjust the pricing strategy to sell "as-is" if that better serves your needs.
"Can you help us sell valuables?"
Absolutely. We provide professional appraisals, organize estate sales, coordinate with auction houses, and connect with collectors who specialize in specific items. Our goal is to maximize value while making the process simple for you—from antiques and artwork to jewelry and collectibles.
"How long does the entire process take?"
Timeline varies based on your specific situation, but most transitions are completed within 60-90 days from start to finish. We'll provide a realistic timeline during your consultation and keep you updated throughout the process.
"What happens to items we don't want to keep or sell?"
We handle donations to local charities, proper disposal of items that can't be donated, and recycling when possible. We'll always ask your preference and provide options that align with your values.
"Do you work with families who live out of state?"
Yes, we specialize in helping families manage transitions remotely. We provide detailed photo updates, video calls for major decisions, and handle all on-site coordination so you don't need to travel back and forth.
"What if we change our mind about selling?"
There's no obligation until you sign a listing agreement. Even then, we understand circumstances change and will work with you to find the best solution for your family's needs.


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